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faq
FREQUENTLY ASKED QUESTIONS
To start utility services, a Utility Connection Form must be submitted to City Hall with a valid driver's license or other State or Federal ID and payment of a $25.00 set-up fee.
For more information or to download the utility connection form, click here.(www.cityoftowanda.com/utility-billing)
Yes, you can. Utility payments can be made here.(https://new.nexbillpay.net/towandaks/BillPay/SignIn) With the City's new NexBillPay payment processor, an account holder can pay utility bills online, start or stop auto-draft payments, and see history of the account's utility usages.
Create an NexBillPay account here (https://new.nexbillpay.net/towandaks/BillPay/SignUp)and sign into your account thereafter here.(https://new.nexbillpay.net/towandaks/BillPay/SignIn)
More payment options and other utility information can be found here.(www.cityoftowanda.com/utility-billing)
Yes. A City license and tag is required of all dogs that reside within the city limits. The license must be renewed annually but is free of charge from January - March and within 30 days of new residency. Current rabies vaccination documentation must be provided to obtain the license and tag. More information about animal licensing can be found here.(www.cityoftowanda.com/animal-licenses)
Most property repairs require a City permit and inspection. Please contact the Planning and Zoning Officer (www.cityoftowanda.com/city-staff)for requirements and further details.
Most street lights in town are maintained by Evergy (previously Westar Energy). Report an outage by calling 1-800-544-4857 or online at https://ops.evergy.com/streetlight.(https://www.westarenergy.com/report-a-street-light-out)
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